Kendon Packaging Group PLC

Unbeatable data security and business continuity.

Established 1933, Kendon Packaging are one of the largest manufacturers, converters and importers in the UK. They don’t just deliver quality packaging products, they create complete packaging solutions - designed with specifically with businesses in mind. With a vast range of consumable products and 6 large distribution centres based in London, Nottingham, Wakefield, Sunderland, Cheltenham and Billingborough, they strive to meet our customers’ needs as quickly and efficiently as possible.

The Challenge

The nature of the business involves working with big data sets across multiple branch offices. Whilst IDT had always provided and maintained an excellent internal infrastructure and inter-site links, keeping the data safe and secure was proving a challenge. In the event of a disaster, the Recovery Time Objective (RTO) was being stretched beyond what the the Kendon Group was comfortable with. With multiple branch offices, ensuring all staff has access, regardless of location, is fundamental

“Our data is absolutely key to our business and as our operation runs 7 days week we needed to ensure this data was safe and always accessible. Our operation cannot afford downtime and we quickly realised that as our data storage grew, backing up was a bigger problem along with the challenge of disaster recovery,” says Kendon Group Director Frazer Kendon.

The Solution

IDT replaced legacy backup solution that was in place with Veeam Availability Suite with a hybrid approach to the backup repository. IDT was able to simplify the core backup of the Groups IT infrastructure and in key areas ensure hourly snapshots of the business critical systems. Having the ability store the backup snapshots both to a local backup Repository and also into IDT's Data Centre was key for Kendon's.


The managed Veeam solution provides the Kendon Group with the business continuity they need should the worst happen. Having multiple recoverable datasets available within minutes should they ever rely on them was key. In addition, having an additional offsite backup in IDT's secure Data Centre ready for any disaster gave the business complete peace of mind.


“From the start, IDT explained their vision and solution in a fashion we could understand. Over the course of our face-to-face meetings, we were very encouraged that the solution was a perfect fit for our needs. As this solution is a fully managed service, we can concentrate on what we do best, leaving the core IT systems in IDT’s capable hands.”

Frazer Kendon, Kendon Packaging Group PLC

Because bad things happen…

We’re here to minimise the risk of IT failures before they happen, and if they do, we’ll be with you when you need us most. With 20% of all companies suffering fire, theft, flood or storm damage, power failures, terrorism or hardware/software disaster at some point, IDT is here to minimise the impact on your business.