About IDT
No robot talk, no jargon. We speak human.
Let's be honest, some IT companies can feel like chatbots programmed with tech speak. Not here, we're all about the human touch.
Sure, we geek out a bit over cool tech, but that's just the means to an end. We do care about understanding your business, your goals, and (of course) your tech pain points.
Think of us as your IT translator, turning your needs into real solutions that drive success and transform your IT and communications. We listen, we understand, and most importantly, we make it all work seamlessly for you. No Pain. Just gain.
Meet the team
Forget the robots, we've got real tech rockstars. (well, humans)
Our dedication to next-level customer service and killer results is out of this world. Meet the cunning humans behind the tech at IDT making your IT life a bit more awesome.
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Welcome to new IDT.
As a business, we continue to grow and succeed in all kinds of exciting new ways. So we thought it was about time we reflected our relentless progress by refreshing our brand. New IDT better showcases what makes us different, and what makes us the IT partner of choice for so many successful business and organisations.
Part of this refresh is our new website, which is part-funded by the European Regional Development Fund. Thank you, and we hope we can help you achieve your future ambitions too.
Learn More
You're the hero.
Forget faceless tech support, we got your back.
We're responsive, sure, but we don't stop at just answering your questions and fixing your tech.
Think of it like this: you're the hero of your business story, and we're your trusty IT sidekick. And as our relationships develops, and we really get to understand your unique needs and goals, we’ll use our massive insights to provide solutions that go way beyond your initial requests.
Why? Because we know that if you’re doing well, and you’re happy, you’ll stick around.
From Frustration to Delight: Our IT Odyssey
We started in 1997, just like many of you – a small business with big dreams. But one thing quickly became clear: the IT support options available were…well, frustrating. Confusing jargon, impersonal service, and a focus on problems, not progress.
That's when we knew we could do better. We envisioned a journey alongside our clients, one built on clear communication, innovative solutions, and a genuine desire to see them succeed.
Fast forward to today, and we're proud to say we've not only grown, but thrived. Hundreds of businesses across Nottingham, the East Midlands, and beyond have partnered with IDT, experiencing the difference exceptional IT support can make.
Our story is one of continuous evolution, fuelled by a passion for helping businesses like yours reach their full potential. Join us on this journey, and let's turn your IT frustrations into delightful success stories together.
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Active offices.
Forget the standard IT offices filled with beige walls and flickering fluorescent lights. Our state-of-the-art HQ in Ilkeston, Derbyshire, is more like a tech haven.
Here, our team thrives in a modern and inspiring space, constantly exploring and defining the future of IT and communications.
But this isn't just for us – it's for you too.
Clients often join us for training, to brainstorm solutions, explore innovative ideas and to discover the real-world impact of IT on their business.
Our offices are more than just a workplace, they're a launchpad for success.
Let's turn your IT vision into reality, together.
Why choose IDT?
The human touch
Forget impersonal service and forgotten tickets, we take time to understand your business, your tech woes (because let's face it, everyone has them) and then craft solutions that actually fit your needs.
We’ll never leave you in the dark
We explain everything in plain English (no tech jargon here), tell you why we're doing what we're doing, and most importantly, show you how it unleashes the full potential of your business.
World-class tech, with down-to-earth service
Don't be fooled by our global reach. We offer the same friendly, approachable service you'd expect from a local company, combined with the total expertise to handle any IT challenge.
Our Duty of Care
As your IT partner we guarantee to be up to speed on the very the latest tech to continuously improve your IT infrastructure, communications, and security to make sure you’re always properly connected and protected.
You’ll get MSSP not just MSP
Did you know only around 30% of IT Managed Service Providers are Managed SECURITY Service Providers? Shocking considering the minute-by-minute threat of cybercrime. But don’t worry, we’re one of them – so make sure, if it’s not us, it’s an MSSP.
